Question 1

How do I book online?

Accepted Answer

Its simple, book with us via our website.

Go to the book now page with one click and fill out your details, press submit and we'll be in touch with you shortly.

Garden party:

BOOK NOW

Or if your hosting at a Venue:

VENUE BOOK NOW

Question 2

What happens after I've booked?

Accepted Answer

1. We'll be in-touch
You'll get an email from us to confirm your booking!

2. Delivery
We'll arrive on your booking date, on the agreed time and Set Up the whole cinema experience for you.

3. Time to Enjoy
You're garden/venue will be transformed into a cinema night to remember! With attention to detail through-out and a Setup to impress, for everybody to enjoy!

4. Collection
After your amazing event is over, we even come and collect everything the next day!

Question 3

How do I contact you?

Accepted Answer

You can contact us via these routes:
Visit
www.screen-together.co.uk/contact
Email Us
Screentogether@outlook.com 
Facebook
ScreenTogether1 
Instagram
Screentogether
Website
www.screentogether.co.uk

We'll be InTouch within 24-48hours, check email spam/junk folders if you don't hear from us.

Question 4

How will my booking be confirmed?

Accepted Answer

Your booking will be confirmed via email after payment. Once payment is made via bank transfer, we will send you the relevant booking confirmation. These will include full details of the booking, evidence of your payment, general information on the service as well as terms and conditions.

Question 5

Are we allowed the equipment for longer?

Accepted Answer

At a small extra cost, this is possible, subject to availability, but we would ask that all equipment is kept in a safe, locked, and dry area to ensure safety and security. During the booking process, you can ask for a selected collection time that best suits you as long as the equipment is stored correctly if unattended.

Question 6

How do I pay?

Accepted Answer

To secure a booking, we require the full fee at the time of booking, including refundable deposit. This is paid via bank transfer, at least 7 days before the booking date.

Question 7

What is the refundable-deposit?

Accepted Answer

The Deposit is in addition to the booking cost.
The Deposit is refunded after the ScreenTogether team have collected all their equipment back and checked said equipment is in a satisfactory condition. The Deposit will be sent back to the customer via their nominated bank account.

Question 8

How will the equipment fit in my Garden/House?

Accepted Answer

We will ask pre-booking for images, size, and information on your garden/house. This will allow us to modify any packages to fit.  We will inform you of the dimensions of the screens and gazebo available to fit the space you have.

Question 9

What is a Package and a Theme?

Accepted Answer

Think of our Themes as the overall décor (decorations).
and our Packages as the amount of equipment provided.

Question 10

Can we pick a time of delivery?

Accepted Answer

Yes!! We want to give the freedom to you to ensure it fits around your schedule. We are available day and night to deliver and collect. We would, however, require this information on booking to ensure we can fit other transport into our schedules.

Question 11

What if the weather is bad?

Accepted Answer

But we know how unpredictable the weather can be! We do try our best to cater to weather conditions by providing suitable equipment such as overhead rain resistant gazebos, hardware protection and checking the weather situation prior to bookings.

Question 12

How many plugs does it need?

Accepted Answer

You would need to make available 2 indoor mains plug wall sockets.

Question 13

What if anything gets damaged?

Accepted Answer

We would only keep your deposit if there was any damage to our equipment, but we understand that normal wear and tear can take place. It is not our intention to keep the deposit unless absolutely necessary.  If the equipment has been severely damaged or stolen, we reserve the right to charge a fee to help cover repair or loss.

Question 14

What garden themes do you offer?

Accepted Answer

Our Themes include:
- Boho
- Sports
- Horror

Themes coming soon:
- Celebration
- Kids

Question 15

Is the projector easy to operate?

Accepted Answer

We will set the projector up for you, ready to use on a stand to the correct positioning. The controls are easily accessible on the top with an easy on and off button. It has a manual focus and zoom which can be adjusted if needs be. There are further controls which can be used if desired. We will also provide easy to follow guides to help with using the equipment.

Question 16

Do you supply any seating?

Accepted Answer

Each outdoor package we offer comes with up to 6 deck chairs. Beyond this, we charge a small fee for extras.

Question 17

Do you supply rain cover?

Accepted Answer

Yes, we supply cover for all outdoor packages which offers a good degree of rain protection and we can supply bigger sizes if needed at further cost, if available. Our rain-proof Gazebos start at 3 x 3 metres and more can be supplied, as required.

Question 18

Can my friend book with you as-well?

Accepted Answer

Yes!
Anyone can book a Cinema experience package, so long as they follow our terms & conditions and have a garden/venue that's at-least 3.5metres x 6.5metres!

If you refer a friend and you've already booked with us, Get in touch, we'll add a discount to your friends booking as a bonus!

Question 19

Where are your term & conditions for booking?

Accepted Answer

You can find our terms & conditions at the bottom of the website.

or click here Terms & Conditions

FREQUENTLY ASKED QUESTIONS